Teltonika RMS Remote Access

What is RMS Remote Access?

RMS Remote Access (part of the RMS Connect service) is a feature within Teltonika RMS that allows users to establish direct, secure connections to devices on remote networks - both Teltonika devices themselves and any third-party equipment that sits behind them on the local network.

This capability is particularly powerful because it requires no changes to the remote network's firewall, no public IP addresses on the remote devices, and no VPN client on the local network. Everything is routed through the secure RMS cloud tunnel that the Teltonika router maintains with the RMS platform.

Supported Protocols

RMS Remote Access supports seven protocols, covering the vast majority of remote access scenarios encountered in IoT and industrial environments:

Each protocol serves different use cases. SSH and Telnet are used to access the command line of Linux-based systems including Teltonika routers themselves. HTTP and HTTPS connect to any web-based device interface - such as the admin panel of a camera, UPS, switch or IoT gateway. RDP gives full desktop access to Windows machines on the remote network. VNC provides graphical desktop access to Linux or Mac machines. SFTP enables secure file transfer to and from remote systems.

How to Add a Remote Access Connection

Remote access connections are managed within the RMS Connect section of the RMS portal. To add a new connection, navigate to RMS Connect and select Remote Access. You can add connections in two modes:

Auto Scan Mode

Auto scan is the fastest way to set up a new connection when you are not sure of the exact IP address and port of the target device. The process is:

1. Select Auto Scan from the Add Connection menu
2. Choose the Teltonika device that the target equipment is connected through
3. Click Scan Device - RMS will scan the local network behind the router
4. All discovered devices will be listed with their IP addresses and open ports
5. Select the device and port you want to connect to
6. Optionally assign a name to the connection for easy identification
7. Click Add to save the connection

Manual Mode

Manual mode is used when you already know the IP address and port of the device you want to connect to. The process is:

1. Select Manual from the Add Connection menu
2. Choose the Teltonika device that will act as the access gateway
3. Assign a descriptive name to the connection
4. Enter the local IP address of the target device
5. Enter the port number for the target service
6. Select the correct protocol
7. Click Add to save the connection

Using a Remote Access Connection

Once a connection has been added, it appears in the Remote Access list. From here you can:

• Run the connection - RMS generates a temporary URL and optionally opens it automatically in the RMS interface window
• Generate a link to share with another user (subject to their RMS access permissions)
• Edit the connection details
• Delete the connection if it is no longer needed
• View full device details for the gateway router

The generated connection link is time-limited and encrypted. You can configure how long generated links remain valid before they expire. For maximum security, generate a new link each time you need access rather than reusing standing links.

Access History and Audit Trail

Every remote access session is logged in the RMS Connect Access History. This log records:

• The date and time of each access session
• The RMS user who initiated the connection
• The protocol used
• The amount of data transferred during the session
• The duration of the session
• The specific remote access connection used

The Access History can be filtered by date range, company, email address, protocol, or specific connection name - making it straightforward to produce audit reports for compliance purposes or to investigate any unexpected access.

Use Cases for RMS Remote Access