Teltonika RMS Features

Complete Feature Overview

Teltonika RMS is a feature-rich IoT management platform. Below is a detailed walkthrough of its core capabilities, designed to help you understand exactly what is possible when your Teltonika Networks devices are enrolled and managed through RMS.

1. Real-Time Device Monitoring

The RMS dashboard provides a live overview of your entire device fleet. For each enrolled device you can view:

• Online or offline status with timestamps
• Cellular signal strength (RSSI, RSRP, RSRQ, SINR)
• Active network technology (2G / 3G / 4G LTE / 5G)
• Mobile operator and roaming status
• WAN IP address and connection type
• LAN client count
• CPU and memory utilisation
• Current firmware version
• System uptime
• Data usage (daily, weekly, monthly)
• GPS location (where device hardware supports it)

2. Remote Configuration Management

One of the highest-value features in RMS is the ability to configure devices remotely - eliminating the need for site visits for routine changes or troubleshooting. Remote configuration capabilities include:

• Full device configuration backup and restore
• Bulk configuration push across multiple devices simultaneously
• Configuration templates - apply a standard configuration to new or replacement devices instantly
• Scheduled configuration changes - queue changes to run at off-peak times
• Firmware update management - push firmware updates to individual devices or entire groups
• Factory reset and device reboot via the RMS interface
• Configuration diff view - compare device configuration against a baseline

For managed service providers and system integrators managing large numbers of similar deployments, configuration templates and bulk operations dramatically reduce the time required to provision new devices or standardise settings across a fleet.

3. Secure Remote Access (RMS Connect)

RMS Connect provides secure, tunnelled access to both Teltonika devices and any third-party equipment connected to them. This includes seven supported protocols:

Connections are established without requiring public IP addresses or open inbound firewall ports on the remote network. The RMS platform acts as the secure relay, with all connections authenticated through your RMS account credentials. An access history log records all connections made, including timestamp, user, protocol and data usage - providing a full audit trail.

Full Remote Access documentation →

4. Network Map

The Network Map feature visualises your device fleet geographically on an interactive map. Devices are plotted using GPS data where available, or manually assigned locations. The map provides:

• Colour-coded device markers showing online / offline / warning status
• Click-through to individual device details
• Status filtering to show only offline or warning devices
• Group and tag filtering for large fleets
• Real-time status updates without page refresh

Full Network Map guide →

5. Alerts and Event Notifications

RMS includes a flexible alerting system that allows you to define conditions that trigger notifications. Alert types include:

• Device goes offline or comes back online
• Signal strength drops below a defined threshold
• Data usage exceeds a set limit
• Firmware version falls behind the latest available
• Device reboots unexpectedly
• Custom event triggers based on device-reported data

Notifications can be sent by email. Integration with SMS or external platforms is available via the RMS API. Alerts can be configured at device level or applied to entire device groups.

6. Device Organisation - Groups, Tags and Companies

For deployments with more than a handful of devices, RMS provides powerful organisation tools:

• Groups: Organise devices by site, customer, project, region or any logical grouping. Apply bulk operations across a group.
• Tags: Apply multiple tags to devices for flexible filtering. Filter the device list or network map by any combination of tags.
• Companies: For managed service providers, RMS supports multi-company management. Create separate company accounts for each end customer while maintaining oversight from a single MSP account.
• User permissions: Control what different users can see and do within RMS, from read-only monitoring access to full administrative control.

7. Firmware Management

Keeping firmware up to date across large fleets has traditionally been a time-consuming process requiring site visits or complex scripting. RMS simplifies this completely:

• View the current firmware version on every enrolled device
• See which devices are running outdated firmware
• Schedule or immediately push firmware updates to individual devices or groups
• Roll back firmware if an update causes issues
• View full firmware update history per device

8. RMS API

For businesses that need to integrate device management data into their own systems, Teltonika RMS provides a REST API. Use cases for the RMS API include:

• Pulling device status data into internal dashboards or NOC systems
• Automating device provisioning as part of a fulfilment workflow
• Triggering configuration changes from external business logic
• Extracting data usage reports for billing or capacity planning
• Building custom alerting pipelines that feed into incident management systems like PagerDuty or ServiceNow

9. RMS Mobile Application

Teltonika provides a mobile application for RMS, available for both iOS and Android. The mobile app gives field engineers and network managers access to their device fleet from their smartphones, including the ability to view device status, acknowledge alerts and initiate remote connections from the field. This is particularly useful for teams who need situational awareness while away from a desk.